Features

All the things you need to get good at delivery.

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Issue Health checks

Evaluate issues against a customisable set of rules to highlight risks to delivery and quality.

Backlog Refinement

A set of tools to track backlog health and efficiency of backlog refinement sessions over time

Flow-status

See how long issues typically spend in each state and identify ways to keep work flowing.

WIP Analyser

Build a historic view of team work in progress to identify impacts and opportunities to improve

Recommendations

Discover Jira features and ways of working and track the improvements gained from implementing.

Configurable for your Team

TicketCoach can be configured for teams of all shapes, sizes, domains and agile preferences.

Getting Started

Installing and using TicketCoach

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Sign up

Review TicketCoach on the Atlassian Marketplace and install to your Jira instance in a few clicks.

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Configure

Choose the projects you want to use with TicketCoach and which rules you wish to enable.

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Work with Issues

Viewing an issue will display the Health-check evalation for that issue.

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Search in JQL

You can use the Risk Level custom field in JQL to easily identify risky issues.

Benefits

Snipe inefficencies, not nerds.

TicketCoach focuses on trying to help teams identify and implement better ways of working by highlighting the ways in which current practices impact work in flight.

  • Better quality tickets that are easier to pick up, work on, and close
  • More efficient backlog refinement sessions with higher-quality outputs
  • Better understanding of ideal team and individual WIP limits
  • Better visibility of tickets in flight and risks to delivery and / or quality
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Ready to level-up your ticket game?

TicketCoach takes minutes to install and configure and configure for the way your team works.

View on Atlassian Marketplace
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